客戶關系管理（簡寫CRM）
Customer Relationship Management, for example, is almost universal in every industry.
例如，客戶關系管理在每個行業中幾乎是通用的。
Customer Relationship Management is an innovation sales strategy with customer as the center.
客戶關系管理是一種以客戶為中心的創新營銷策略。 。
This results in an end-to-end business solution for applications, such as supply chain management, sales force automation, or customer relationship management.
這樣就使應用程式得到一個端對端的業務解決方案，如供應鍊管理、銷售自動化或客戶關系管理。
Customer relationship management (CRM) is one of the hot topics in marketing and information systems today.
客戶關系管理（CRM）是在市場營銷和信息系統今天的熱門話題之一。
All of this highlights the importance of tools for customer relationship management (CRM).
所有這些凸顯出了客戶關系管理（CRM）工具的重要性。
Based on the significant difference in products and target customers of different industries, customer relationship management system also exist different industry resolution.
基于不同行業産品和目标客戶群的顯著差異，客戶關系管理系統也存在不同的行業解決方案。
The core of Customer Relationship Management is customer value.
客戶關系管理的核心是客戶價值。
These software applications can be in the form of customer relationship management (CRM), enterprise resource planning (ERP), supply chain management (SCM), and other systems.
這些軟件應用程式可以采用客戶關系管理 (CRM)、企業資源規劃 (ERP)、供應鍊管理 (SCM)和其他系統等形式。
This might be an application designed to process employee payroll data, or it might be a customer relationship management system.
這個應用程式可能用于處理雇員的工資數據，也可能是一個客戶關系管理系統。
All of this high lights the importance of tools for customer relationship management .
所有這些凸顯出了客戶關系管理工具的重要性。
Customer relationship management further promotes the collection, classification, transmission, integration and sharing of customer knowledge.
客戶關系管理進一步促進了客戶知識的收集、分類、傳遞、整合和共享。
This typically requires the use of customer relationship management software or a database of some kind.
這通常需要使用一個客戶關系管理軟件或者相似的數據庫。
Customer Relationship Management (CRM) is software to manage the relationship and communication between customers and suppliers.
客戶關系管理（CRM）是管理客戶和供應商之間的關系和溝通的軟件。
Customer Relationship management (CRM) is software to manage the relationship and communication between customers and suppliers.
客戶關系管理（CRM）是管理客戶和供應商之間的關系和交換的硬件。
However, for the lack of supply chain integration technology and customer identification method, customer relationship management has a negative impact in practice.
但是，實際上由于客戶關系管理缺乏供應鍊一體化的客戶識别技術和方法，在實踐上産生了不利影響。
The Customer relationship management system based on data mining technique consists of data storage and colligation, multidimensional date analysis, data mining, model storage, method storage.
基于數據挖掘技術的客戶關系管理系統由數據存儲和綜合、多維數據分析、數據挖掘、模型庫、方法庫組成。
The potential business benefits of customer relationship management (CRM) are many.
潛在的商業利益的客戶關系管理（CRM ）是很多。
And people find that the application and extension of the idea of customer relationship management in enterprises always depend on software system, CRM system.
人們發現，客戶關系管理的經營理念在企業中的應用推廣往往依托于軟件系統，即CRM系統。
Now, there are many methods classing customers applied in Customer Relationship Management.
目前，在客戶關系管理中使用的客戶分類方法很多。
The evaluation of customer value is an important job of Customer Relationship Management(CRM).
客戶價值的評價是客戶關系管理的一項重要工作。
SAP systems are used for tasks such as enterprise resource planning, supply chain management, customer relationship management, and even human resources.
SAP系統被用于一些任務，如企業資源規劃、供應鍊管理、客戶關系管理，甚至是人力資源。
The CRM package represents the design of a Customer Relationship Management service data model that can be reused in a number of services, even services provided by different organizations.
CRM包代表了客戶關系管理服務數據模型的設計，該模型在一系列的服務中可以得到重複使用，以及不太組織提供的服務。
Communication is the core and nature of Customer Relationship Management.
客戶關系管理的核心和本質是溝通。
METHODS:The theory of customer relationship management was briefly expounded and its application in the real management of drugstores was analyzed.
方法：簡要闡述客戶關系管理的基本理論，并對其在藥店管理中的實際應用加以分析。
Based on the discussion of the theory of customer relationship management, this paper analyses the necessity of the employment of the theory for the construction project management company.
在探讨了客戶關系管理理論的基礎上，分析了工程項目管理企業運用客戶關系管理理論提高市場競争力的必要性。
Customer relationship management platforms have exploded over the last 15 years and are key to operations for almost all industries in the private and even public sector.
客戶關系管理平台在過去的15年間得到了巨大的發展，現在已經成為大部分私人企業甚至公共部門運行的關鍵所在。
Based on the customer relationship management, the importance of property developers should take various measures to improve the relationships.
基于客戶關系管理的重要意義，地産商應該采取各種措施改善與客戶之間的關系。
In the process of transforming the operation of network-orientation to customer-orientation, how to enhance the Customer Relationship Management Capability (CRMC) of the company is the key to success.
在從以網絡為中心向以客戶為中心運營的轉變過程中，如何提高企業自身的客戶關系管理能力是企業運營成敗的關鍵。
Firstly, the paper introduces 3C method and the pyramid tool in Customer Relationship Management, points out that the logistics enterprise also needs the work of customer segmentation.
本論文首先介紹了客戶關系管理的3C方法以及方法中的客戶金字塔工具，指出物流企業也需要客戶細分的工作。
Customer Relationship Management（CRM，客戶關系管理）是指企業通過系統化的策略、技術和工具，與現有及潛在客戶建立并維護長期互動關系的過程。其核心目标是通過理解客戶需求、優化溝通流程，最終提升客戶滿意度、忠誠度及企業收益。
詞義拆解
核心功能
應用場景
若需進一步了解具體軟件或實施案例，建議參考專業CRM平台文檔或行業白皮書。
客戶關系管理是指企業為了更好地與客戶建立溝通、建立關系、增加客戶滿意度和忠誠度而采取的一系列管理活動。
客戶關系管理通常涉及以下方面：
客戶信息管理：通過記錄客戶的基本信息、購買曆史、行為偏好等，為企業提供更好的了解客戶的機會。
客戶溝通管理：通過電話、郵件、社交媒體等渠道與客戶保持溝通，提供協助、回答問題，增加客戶忠誠度。
客戶服務管理：提供售前和售後服務，解決客戶遇到的問題，保證客戶滿意度。
客戶分析管理：通過對客戶信息的分析，找到客戶的偏好和需求，從而制定更好的營銷策略。
客戶關系管理的目标是在企業和客戶之間建立長期的、互惠互利的關系，從而實現雙赢。通過更好地了解客戶，企業可以更好地滿足客戶的需求，提高客戶忠誠度和滿意度，從而提高銷售額和市場份額。
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